Becoming a Wholesale Partner

INTERESTED IN BECOMING A WHOLESALE PARTNER?

 

 

 


Mala and mantra's terms + conditions

Orders

  • Orders must be submitted by email.

  • Minimum opening orders is $575.00. Minimum reorder is $200 USD during the COVID19 pandemic we have waived minimums until further notice.

  • All opening orders must be prepaid by credit card, company check, ACH/ECH electronic payment or wire transfer.

  • Upon receipt of your order, we will issue an M+M approved sales order with items that are immediately available.

  • Please notify us whether or not backorders are acceptable.

Payment

  • Payment forms for U.S. companies are by credit card, prepaid company check or ACH/ECH electronic payment. Authorization of funds will be run in advance of ship date, and credit card will be charged when the order is shipped.

  • Payment forms for all companies outside of the U.S. and its territories are prepaid in full via wire transfer or ACH/ECH electronic payment prior to shipment. We will provide a pro-forma invoice, including shipping and handling in advance.

Shipping

  • Orders ship FOB Carlsbad, CA, USA.

  • Customer pays for shipping, which is billed on the invoice when shipped.

  • We ship UPS Ground in the U.S., with the exception of Hawaii, which we ship via USPS Priority Mail.

  • If another shipping method is preferred or if you prefer to charge shipping to your company account, please specify at the time of placing your order on your purchase order.

  • Please allow 1-2 weeks to process and receive your order from date of final approval.

CLAIMS

  • We proudly stand behind the quality of our products. However, if you have any issues with your shipment, please notify Customer Service at aura@malaandmantra.com with any claims within 5 days of receipt of merchandise, and we will issue a Mala and Mantra approved return authorization (RA) number.

Contact information

  • Phone (760) 597-8735

  • For Customer Service questions, please contact info@malaandmantra.com.

  • For Sales Inquiries, please contact Judith Compton at judith@malaandmantra.com.

  • For Custom Design and Development questions, please contact Judith Compton at judith@malaandmantra.com


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